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University of Calgary in Qatar (UCQ)
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Library Technician, Learning Commons, Faculty of Qatar

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Job ID#: 13167

Updated: December 1, 2017

Position Overview

The University of Calgary opened its first overseas branch campus with generous financial support from the State of Qatar and began delivering undergraduate nursing programs in the Fall of 2007. As a member of our University of Calgary in Qatar team you will play a significant role in the next phase of the internationalization of the University of Calgary.
Under the general guidance of the Public Services and Systems Librarian and working as part of the Learning Commons team, the Library Technician's primary purpose is to provide Learning Commons desk service to clientele, assisting them with the use of Learning Commons services and resources (including equipment and minor computer troubleshooting), circulation of library materials, and maintaining an environment conducive to learning.  In addition to opening and/or closing responsibilities of the Learning Commons, the Library Technician works closely with the Instructional and Collections Librarian in the acquisition, cataloguing, and processing of library materials. The Library Technician also works closely with the Writing Specialists with projects connected to the Writing Centre.  Flexibility is required to successfully attend to issues in this public space.
Main work area is the Learning Commons, a social learning space for students, so a high level of concentration is required to complete assigned duties when not responding to user needs. During peak hours, stress can be high due to high demand for Learning Commons materials and services. There is a moderate impact of error when working with the University of Calgary library system circulation, acquisition, cataloguing and processing records.  Priorities are set by the Learning Commons team leads. Projects and assignments are carried out to support the operations of the Learning Commons as an integrated unit. Some lifting (under 10 kg) is required. This position reports to the Director, Academic Development and Support.
Please note that the regular shift of this position will be from 12 noon to 7 pm, Sunday through Thursday (35 work hours per week); however, some flexibility will be required to work in different shifts if needed, e.g., mornings and weekends. 
Also, work experience in a library setting is preferred, but not mandatory. Training will be provided to the right candidate who has potential to grow in this role.  A formal job description will be provide prior to the interview.

Qualifications/Expertise Required:

  • An undergraduate degree, preferably with experience in or familiar with the provision of library reference and information service in an academic setting.
  • Exceptional communication, interpersonal, customer service and team skills are required for dealing with staff and clients, internal and external, to the Learning Commons.
  • An ability to work in a busy environment, where interruptions occur frequently and priorities are often modified.
  • Ability to prioritize and organize a multi-task workload
  • Formal Library Technician training and Arabic language skills are definite assets.

Application Deadline:  

If you are qualified and interested in applying, we would like you to invite you to submit your cover letter and resume (one document) online.  This job advertisement will remain open until July 31, and pre-screening of resumes will start on August 1.

Please note:

  • Applications submitted through the general inquiries e-mail address will likely be not considered;
  • Priority will be given to Qatari Nationals and candidates who have valid Qatar Residence Permit and are under family or spouse sponsorship; and,
  • Only shortlisted candidates will be contacted.
Visit our website to know more about the University of Calgary in Qatarhttp://www.qatar.ucalgary.ca

Additional Information

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here.